Essential Information

We are a low cost Bus service operator and uphold easy brand values and objectives. Our objective is to provide you with a ″value for money″ alternative which supports the environment through collective carriage of passengers, high load factors reducing private vehicles, in a comfortable and efficient means to and from the Airports.

We can only do this with your help. We do not operate expensive call centres or booking offices, we do not have a sizeable HQ to answer all queries and complaints. It is essential that you follow guidelines and use all information available on these web pages. We aim to make your experience with easyBus memorable and pleasant.

Help us to promote easyBus and help us to provide you with significant cost savings compared to our competitors and continue to sustain our challenge of offering you with value for money.

You will find information and guidelines on

• How to book  – process for reserving a seat for you or even some one else.
• Our luggage policy – what we can carry for you,
• Our cancellation and changes policy – what you can do if your circumstance change pre trip
• Special Assistance situation – Children- prams, disability etc
• Delays and Flight connections – yours and our responsibility
• Terms and conditions – of carriage and other general information